Refund policy
30-Day Return Window
Wild Currentco accepts eligible returns within 30 days of the date your order is delivered.
To be eligible for a return, the item should be unused, in its original condition, and returned with the original packaging and included materials whenever reasonably possible.
Return Eligibility
Before sending an item back, please contact us at:
Please provide:
- Your order number
- The name of the product
- The reason for the return
- Photos or other information when requested
Do not send a return to the address listed on this page unless our customer service team has specifically instructed you to do so. Return instructions may vary depending on the item and return arrangement.
Return Shipping Costs
For a return requested because the customer changed their mind, selected the wrong item, or no longer wants the product, the customer is responsible for the applicable return shipping costs.
The original $50 shipping charge is non-refundable for customer-requested returns unless the return is due to an incorrect, defective, or damaged item.
If an item arrives damaged, defective, or incorrect, please contact us before arranging a return. If the issue is confirmed to be our responsibility, Wild Currentco will provide an appropriate return or replacement solution.
Condition of Returned Items
Returned products should be in their original condition and reasonably protected during return transportation.
Items that show substantial use, damage caused after delivery, unauthorized modification, or missing components may not qualify for a full refund.
Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will generally be issued to the original payment method.
Please allow additional time for your payment provider or financial institution to post the refund to your account.
Unless otherwise required by applicable law, the original $50 shipping charge is not refundable for customer-requested returns.
Damaged or Defective Products
If your furniture arrives damaged or has a manufacturing defect, please contact us at hello@wildcurrentco.com as soon as reasonably possible.
Please include photographs showing the condition of the product and packaging, along with your order number.
Depending on the circumstances, we may offer a replacement, replacement component, repair solution, or refund.
Non-Returnable Situations
A return may not be accepted when:
- The 30-day return period has expired.
- The item has been substantially used or damaged after delivery.
- The item has been modified or altered by the customer.
- The item is returned without authorization.
- Damage resulted from improper assembly, misuse, negligence, or improper care.
Nothing in this policy limits rights that cannot legally be excluded under applicable law.